Privacy

Last updated: May 8, 2025

This Privacy Policy describes how Tomatosharp (“Website”, “we”, “us” or “our”) collects, uses and discloses your personal information when you visit, use our services or make purchases from tomatosharp.no (“Website”) or otherwise communicate with us regarding the Website (collectively, the “Services”). In this Privacy Policy, “you”, “your” and “yours” mean you as a user of the Services, whether you are a customer, a visitor to the Website or another person about whom we have collected information in accordance with this Privacy Policy.

Please read this privacy policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Website, update the “Last Updated” date, and take any other steps required by applicable law.

How we collect and use your personal information

To provide the Services, we collect personal information about you from a variety of sources, as described below. The information we collect and use varies based on how you interact with us.

In addition to the specific uses set forth below, we may use information we collect about you to communicate with you, offer to improve or enhance the Services, comply with applicable legal obligations and enforce applicable Terms of Service, and to protect or defend the Services, our rights, and the rights of our users or others.

What personal information do we collect?

The types of personal information we collect about you depend on how you interact with our website and use our services. When we use the term “personal information,” we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information we collect directly from you

Information that you send directly to us through our Services may include:

• Contact information including name, address, telephone number and email address.
• Order information including name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information including username, password, security questions and other information used for account security purposes.
• Shopping information including the items you view and add to your shopping cart, and information stored in your account, such as loyalty points, reviews, referrals or gift cards, or purchase information.
  • loyalty points/product reviews/referrals/gift cards stored
• Customer support information including information you choose to include in communications with us, such as when you send a message through the Services.

Some features of the Services may require you to directly provide us with certain types of information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing those features.

Information we collect about your usage

We may also automatically collect certain types of information about your interactions with the Services (“ Usage Data ”). To do this, we may use cookies, pixels, and similar technologies (“ Cookies ”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information about your interactions with the Services.

Information we receive from third parties

We may also obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, for example:

• companies that support our website and services, such as Shopify.
• Our payment processors, who collect payment information (e.g. bank account, credit or debit card and billing address) to process your payment, fulfill your orders and provide you with products or services you have requested, to perform our contract with you.
• When you visit our website, open or click on emails we send you, or interact with our services or advertisements, we or third parties we work with may automatically collect certain types of information using electronic tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we receive from third parties will be treated in accordance with this Privacy Policy. Please also see the section below, Third Party Sites and Links.

How we use your personal information

• Provide products and services We use your personal information to provide you with the services to perform our contract with you, including to process your payments, fulfill your orders, send you notifications related to your account, purchases, returns, exchanges, or other transactions, to create, maintain, and otherwise administer your account, to arrange shipping, facilitate any returns and exchanges, and other features and functionalities associated with your account. We may also enhance your shopping experience by allowing Shopify to match your account with other Shopify services that you may choose to use. In this case, Shopify will process your information as described in the Privacy Policy and Consumer Privacy Policy.
• Marketing and Advertising We may use your personal data for marketing and advertising purposes, for example to send you marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal data to better tailor the services and advertising on our website and other websites. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products, pursuant to Art. 6 (1) (f) of the GDPR.
• Security and Fraud Prevention We use your personal data to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account login information secure. We strongly recommend that you do not share your username, password or other access details with anyone else. If you believe that your account has been compromised, you must contact us immediately. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in keeping our website safe for you and other customers, pursuant to Art. 6 (1) (f) of the GDPR.
• Communicating with you and improving our services We use your personal data to provide you with customer support and improve our services. This is in our legitimate interests to be able to respond to you, provide you with effective services and maintain our business relationship with you in accordance with Art. 6 (1) (f) of the GDPR.

Cookies

Like many other websites, we use cookies on our website. For specific information about the cookies we use in connection with operating our store with Shopify, please see https://www.shopify.com/legal/cookies . We use cookies to operate and improve our website and services (including to remember your actions and preferences), to run analytics, and to better understand users' interaction with the services (we have a legitimate interest in administering, improving, and optimizing the services). We may also allow third parties and service providers to use cookies on our website to better tailor the services, products, and advertisements on our website and other websites.

Most browsers automatically accept cookies by default, but you can use your browser settings to instruct your browser to remove or reject cookies. Please note that removing or blocking cookies may negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to function improperly or no longer be available. In addition, blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties to perform our contract, for legitimate purposes, and for other reasons subject to this Privacy Policy. Examples of such circumstances include:

• Suppliers or other third parties who perform services on our behalf (e.g. IT administration, payment processing, data analytics, customer support, cloud storage, order fulfillment and shipping).
• Business and marketing partners to provide services and advertisements to you. Our business and marketing partners use your information in accordance with their own privacy policies.
• When you instruct us, request us, or otherwise consent to our disclosure of certain information to third parties, for example, to send you products or through your use of social media widgets or login integrations, with your consent.
• Our affiliates or otherwise within our group, in our legitimate interest in running a successful business.
• In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable Terms of Service, and to protect or defend the Services, our rights, and the rights of our users or others.

We disclose the following categories of personal data and sensitive personal data about users for the purposes set out above in “How We Collect and Use Your Personal Data” and “How We Disclose Personal Data” :

We do not use or disclose sensitive personal information without your consent or to derive information about you.

User-generated content

The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to a public area of ​​the Services, that content is public and available to anyone.

We do not control who has access to the information you choose to make available to others, and we cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of information that you make publicly available, or for the accuracy, use or misuse of information you provide to or receive from third parties.

Third-party websites and links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should read their privacy and security policies and other terms. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of the information contained on such websites. Information you provide in public or semi-public venues, including information you share on third-party social networking platforms, may also be visible to other users of the Services and/or users of such third-party platforms, without limitation in connection with our use or the use of such third parties. Our inclusion of such links does not in itself imply any endorsement of the content on such platforms or the owners or operators of such platforms, other than as disclosed in the Services.

Children's data

The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are the parent or guardian of a child who has provided us with personal information, you may use the contact information below to send us a request to delete such information.

As of the effective date of this Privacy Policy, we have no knowledge of “sharing” or “selling” (as those terms are defined in applicable law) personal information about anyone under the age of 16.

Security and retention of your information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute. They may only apply in certain circumstances, and in some cases we may refuse your request if permitted by law.

• Right to access/information : You may have the right to request access to personal information we hold about you, including details related to how we use and share your information.
• Right to erasure : You may have the right to request that we erase personal information we hold about you.
• Right to rectification : You may have the right to request that we correct inaccurate personal information we hold about you.
• Right to data portability : You may have the right to receive a copy of the personal data we hold about you, and to request that we transfer it to a third party, under certain circumstances and with certain exceptions.
• Restriction of processing : You may have the right to ask us to stop or restrict our processing of personal data.
• Withdrawal of consent : Where we process your personal data based on consent, you may have the right to withdraw that consent.
• Appeal : You may have the right to appeal our decision if we refuse to process your request. You can do so by responding directly to our refusal.
• Manage your communication preferences : We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option provided in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders you have placed.

You can exercise any of these rights where set out on our website, or by contacting us using the contact details below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before we can fully respond to your request. In accordance with applicable law, you may designate an authorized representative to submit requests on your behalf in connection with the exercise of your rights. Before we accept such a request from a representative, we will require the representative to provide documentation that you have authorized them to act on your behalf. You may also be required to verify your identity directly with us. We will respond to your request in a reasonable time and in accordance with applicable law.

Complaints

If you have any complaints about how we process your personal data, please contact us using the contact details below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below, or by submitting your complaint to your local data protection authority. For the EEA, a list of the responsible data protection supervisory authorities can be found here .

International users

Please note that we may transfer, store and process your personal data outside the country in which you reside. Your personal data is also processed by employees and third-party service providers and partners in these countries.

If we transfer your personal data outside of Europe, we will use recognised transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant competent authority in the United Kingdom, where applicable, unless the data transfer is to a country considered to have an adequate level of protection.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please call us or send us an email at info@tomatosharp.no or contact us at Fossegrenda 24, Trondheim, 7038, NO.

In accordance with applicable data protection laws, and unless otherwise expressly stated, we are the controller of your personal data.